Privacy Policy
Effective Date: January 01, 2025
PalmerTech IT Services (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our services.
We use your information to:
Provide and manage our IT, cloud, security, and support services
Respond to inquiries and customer support requests
Schedule meetings, consultations, and service visits
Improve our website, services, and customer experience
Send service updates, invoices, and important notifications
Maintain security, compliance, and operational integrity
We do not sell or rent your personal data to third parties.
PalmerTech IT Services implements appropriate technical and organizational measures to protect your data, including:
Secure systems and encrypted communications
Access controls and least-privilege permissions
Regular system monitoring and updates
Compliance with applicable data protection standards
For clients in regulated industries (legal, medical, financial), we apply industry-specific confidentiality and security controls.
We retain personal data only for as long as necessary to:
Fulfill service obligations
Meet legal, regulatory, or contractual requirements
Resolve disputes and enforce agreements
We may use trusted third-party tools and platforms (e.g., Microsoft 365, Zoho, Ultraviewer, and other cloud hosting providers) strictly to deliver our services.
All client information is treated as strictly confidential. Our team members are bound by confidentiality agreements to protect your business data at all times.